This 'Pay Online' button will open a new tab to The Mortgage Office, a third-party payment processing system. This is a fast and secure payment processor.
Frequently Asked Questions
Your User ID and password can be obtained by contacting us at:
There is no fee to use and access the Pioneer Payment Portal; however, there is a transaction fee should you choose to make an online payment.
If you pay using your bank routing and account number, there is a one-time $0.50 transaction fee added to the total payment (this is less than the cost of a first-class postage stamp!).
If you pay using a debit card, there is a 2.49% + $0.30 transaction fee added to the total payment.
We currently accept one-time ACH payments using your checking or savings account, or we accept payments made with a debit card. We do not accept credit card payments.
After successfully logging into the Pioneer Payment Portal, select 'Make a Payment' under the 'Payment Information' section on the 'Account Overview' page.
Payments will be credited to your account the day you submit the payment. However, it may take 5-7 business days for the payment to reflect on your account history.
No. We must receive individual payments for each account. However, you can link your accounts together through the Pioneer Payment Portal and easily schedule individual payments for each account.
Contact information can be verified on the Home Screen of the Pioneer Payment Portal once you've successfully logged in. If a change is required with your contact information, please contact us by:
