Privacy Policy

How We Collect, Use, and Protect Your Information

Effective Date: January 1, 2026

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1. Introduction

Pioneer Realty ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pioneerrealtyok.com, contact us by phone or text, or communicate with us through Facebook Marketplace or other channels. By contacting us or using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

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Information You Provide Directly

When you contact us through our website, text our business number, call us, or message us on Facebook Marketplace, we may collect:

• Your name

• Phone number

• Email address

• Location or area of interest

• Property preferences and buying or renting timeline

• Any other information you voluntarily share in your communications

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Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version

• Pages visited and time spent on our site

• Referring URL

• Device type and operating system

• IP address (used for analytics only, not personally identified)

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3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries about land, home listings, or rentals

• Send you property information, availability updates, and follow-up communications

• Schedule showings, appointments, or consultations

• Send SMS text messages in response to your initial contact• Improve our website and customer service

• Comply with legal obligations

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4. SMS Text Messaging

By contacting us via text message or by providing your phone number during an inquiry, you consent to

receive SMS communications from Pioneer Realty and its sales agents. These messages may include:

• Responses to your property inquiries

• Property availability and listing updates

• Appointment reminders and follow-up messages

• Promotional messages about available properties

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Message frequency varies based on your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive SMS messages is not a condition of any purchase.

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5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• With property owners and managing entities as necessary to facilitate your transaction

• With service providers who assist us in operating our business (such as CRM software providers), under strict confidentiality agreements

• When required by law or to protect our legal rights

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6. Data Retention

We retain your personal information for as long as necessary to provide services to you and to comply with legal obligations. If you wish to have your information deleted from our records, please contact us at info@pioneerrealtyok.com and we will honor your request within 30 days.

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7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

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8. Third-Party Links

Our website may contain links to third-party websites including Google Maps, Facebook, and property listing platforms. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

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9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

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11. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of SMS communications at any time by replying STOP

• Opt out of email communications by contacting us directly

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To exercise any of these rights, contact us at info@pioneerrealtyok.com or 434-289-3478.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the revised Effective Date at the top of this page. We encourage you to review this policy periodically.

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13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

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Pioneer Realty

1300 N Bryant Avenue, Moore, OK 73160

Phone: 434-289-3478

Email: info@pioneerrealtyok.com

Website: pioneerrealtyok.com